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Perth 01738 310 271
Support & Consulting
With experience in having dealings and offering high standards of service to organisations right across all sectors of industry.
Got Some IT Questions? Check Out Our Frequently Asked Questions
Get To Know More About Our Key Services, Costs And Support Options
What sort of IT Support for Business service do you offer?
At Control IT Solutions, we understand that if your computers and network are not working, your business isn't working. You can be on our Managed Services or Remote Monitoring and Management (RMM) package where the service is proactive and where we monitor your System 24/7/365 or you can call us on an Ad-Hoc basis, where hourly rates would apply.
What are Managed Services?
Managed services or also known as Remote Monitoring and Management (RMM) and is the new buzz word which is heard these days by small and medium size businesses who are switching to these services every day. Instead of the traditional break/fix model, RMM is a proactive approach and assumes responsibility for the ongoing health of an organisation’s IT systems and monitoring it 24/7/365.
Why would I need to outsource my IT?
When your business grows from a couple of people in a small office to medium sized business, your IT needs are important for the running of your business. The growth of your IT support and infrastructure is important to reduce the pressures of software or hardware malfunction, complex sharing, connection downtime and backup systems.
We can provide you with all IT solutions from Hardware to Connectivity and support your Cloud Hosted services. with remote and onsite support for your business and it can be adapted to suit your business needs.
Instead of using resources and time to train or recruit new technicians, why not save the time, effort and money and outsource your IT – we are your IT dept!
What services do you provide?
Big or small, we can help with any related IT issue, troubleshoot, fix, optimise, speed up, back-up and set up your computers/laptops, smartphones and wireless networks. We are here to advise our customers, helping them to get the most out of their technology.
How much does IT Support for my Business cost?
Our fees are scalable to your business. This level of predictability when it comes to IT system support means you’ll never be faced with unexpected IT costs. For a free non-obligation consultation, please fill in our online contact form or call us on 01738 310271.
Would I be signing up with a contract if I took you on as my IT Service provider?
Yes, a minimum of 12 months.
What is the benefits to my business of outsourcing my IT?
No management/staff issues/expense, no sickness or holiday requests. Your IT support executed professionally and in a timely manner and you only pay for the hours that you use.
I have heard about Cloud Computing and what is it?
Simply put, cloud computing is the delivery of computing services – servers, storage, databases, networking, software, analytics and more – over the Internet (“the cloud”). Cloud computing also means that instead of storing data on hard drives in your computer or on servers in your office, your data is stored and managed on the Internet and accessed online. Businesses often use the cloud to store and share data.
Why are so many businesses moving to the cloud?
It’s because cloud computing increases efficiency and the collaboration and flexibility of your team. Being able to work anywhere and having the peace of mind for having a robust disaster recovery system in place.
What will be the benefits of cloud computing be for my business?
Natural disasters like fires or floods, theft or accidents can destroy your business’ critical data if it is stored solely on hard drives or on-premises servers. Cloud storage and backup services can store continuously updated copies of your business data and applications online, so they are always safe from disaster and can be restored after an incident. Of course, you don’t need your business to be destroyed by an earthquake, hurricane or a blizzard to see the value of cloud computing solutions. If your on-premises server goes down, or if heavy snowfall unexpectedly keeps you and your staff from getting to the office, cloud services can ensure you and your staff can keep working using cloud services to keep your business up and running.
Steve has helped us to put in place a suitable I.T Solution for a business that has grown and continues to grow rapidly. He is easy to contact at any time, knowledgable, problem solving and very helpful with his advice.
I would have no hesitation in recommending you to anyone who is concerned about security of their data and would encourage every business to become Cyber Essentials accredited
I had the pleasure of working with James Hilditch from Control IT Solutions in Perth today. The service I received was truly exceptional. He demonstrated a deep understanding of my IT needs, providing effective solutions that significantly improved my operations. Communication was clear and timely, and his technical expertise was evident throughout the collaboration. I highly recommend Control IT Solutions for any business looking to enhance its technological capabilities and security.
Thank you very much for all help recently. From helping us with our own internal systems to setting up our clients with cloud computing software like Office 365, you have been a pleasure to work with. We would have absolutely no hesitations in recommending you to anyone in need of desktop support.
Steve has helped my dental practice transfer from a slow out dated computer hardware system to a much faster and easier to use system. The software transfer from the old to new system was seamless which in turn minimised business downtime. Since installation the hardware has been well monitored and supported by Steve. The level of service has been fantastic so far!
Control IT recently helped us with our move of premises and we couldn't be happier with their work. Very friendly and efficient.
Highly recommended. Thanks again.
"We would like to thank you for your attention to detail, support and super efficient service and would highly recommend your service and skills to our wider networks"
Control IT helped us upgrade our systems, email and accounting software, as well as setting us up on the cloud and linking all our calendars together.
Their expertise in all matters helped us transition into our new office and I thank them for all the effort they put in.
Control IT is truly a great company and I can, without doubt, recommend them to both customers and business associates safe in the knowledge that they will put everything they can into the work they have been tasked with.
Control IT Solutions has been helping our dental practice for a while now and they have never let us down. Their speedy and preventative approach to IT problems is effective. Highly recommend as a dental practice.
Doesn’t all this Cyber bullying etc get you worried. Being a Willwriter I have lots of clients sensitive information and wishes for the future, I am so grateful that I have Steve Snow in my camp, I have hourly back up of all my data and then a secondary back up just for piece of mind, it all goes on in the background and Steve’s on it if anything flags up, for less than a decent coffee a day it’s a no brainer! Couldn’t recommend anyone better!
Through the data backups and seamless remote monitoring which has detected and fixed issues before I was aware they had appeared, to the way you made achieving Cyber Essentials accreditation a simple and easy process and provides my clients with the confidence that their information is safe in my systems.
I am truly grateful for all your support and cannot recommend your services highly enough. Every business needs Control IT Solutions supporting them.
Thank you
I found Control IT Solutions very helpful, identified our needs and weaknesses with system and found best packages, then explained how they would operate the installation and walked us through our new software. Top service from start to finish, highly recommend to any company that needs IT support.
We are delighted to have achieved our Cyber Essentials accreditation with the assistance of Control IT Solutions, so much so that we have now engaged them to provide our IT support.
Thanks for your help which is always quick and efficient and never judgemental!. You give us great service and its greatly appreciated.
We started working with Steve over a year ago and he has been absolutely amazing every step of the way!
We had a new computers installed into 4 of our surgeries and reception area - we are a busy NHS & Private dental practice & Steve was so quick & flexible with moving them over with no disruption to the practice. We have recently undergone a renovation within the practice and needed our computers moved into the new reception area, again Steve was beyond helpful & again, there was no disruption to our working areas.
Also he is a great laugh & never fails to put a smile on all our staff's faces when he visits and is always at the end of the phone whenever we have any problems. Would highly recommend control IT to anyone!
Excellent business support from Control IT Solutions. Steve and Bryan are always on hand to help, from the simplest little issues, scheduled maintenance and updates all the way through to more complex, time consuming problems. They are quick, efficient, solution orientated and very friendly at all times.
Steve has recently helped me recover significant amounts of data, files and most specifically, extremely "valuable" photographs that I thought were lost. They were spread over two old laptops and an external hard drive. Steve recovered everything, set it all in order and secured and provided a new external drive sufficient for ten times the amount of material I am starting with. His customer service, attention to detail, and determination to provide exactly what you are looking for is exemplary, I would have absolutely no hesitation in recommending his services for all and any IT support service; on top of all of that, he is approachable, exceptionally friendly and thoroughly professional at all times. First class service guaranteed!
Thank you Steve for the amazing service on renewing my Cyber Security certificate. I did not realize it expired and when I contacted you were so flexible and accommodating in doing it for me at very short notice.
Very professional and approachable!!
Always an excellent service from Steve and the team @ Control IT Solutions, would highly recommend
As an owner of a small, expanding business, I was looking for a little bit more IT support and knowledge to keep our operations smooth, safe and reliable.
Steve and his team were recommended and I couldn't ask for more. From the first meeting, where they carefully listened to what our business needs, through the quick delivery of the new products and services to ongoing, regular reviews, the Control IT Solutions is truly superb.
No matter how small the issue we have, they can quickly help,and advise on other products we didn't consider and all of it at affordable price point!
Ryan was an absolute pleasure to deal with. He was very patient, thorough and efficient. He was able to deal with my request swiftly and without any complications. I am currently based in The Netherlands and I wouldn't hesitate to recommend this company to anyone based in either in the UK or abroad. I also appreciated his sense of humour :)
I just wanted to officially record that Ryan was 1st class last month in helping me with IT issues – knowledgeable, helpful and patient!
Big thanks to him
James has done a fantastic job with us and managing our account. We always get a fast response and he’s managed to sort all of our issues and answer or questions. The setup was handled really well and meant as little disruption for us as possible
James has gone the extra mile for our company today. What was a frustrating gremlin in a file naming with Adobe PDF, James was able to use his programming skills and experience to work out what the issue was. Whats really impressive is he did not give up, he thought over the problem and tried to reach a solution. He did this over his luncthime - very impressive and great service as has always been the case, from Control IT Solutions.
Control IT Solutions support our IT for our small community charity. Hugely helpful staff and no question is a daft one! Very responsive and always keen to help. Very grateful to have them support our organisation :-)
Amazing support and really efficient at actioning requests. Great team and super friendly helpful service
Big thanks to Control IT Solutions & Ruaridh Stevenson for getting my chrome book working again after it picked up a serious bug. I really thought it was going to be wiped clean but thanks to him he saved all my data. Would highly recommend them.
I was looking to buy a new laptop. I had a specification and had found a laptop online but I wasn’t sure if it was appropriate for my needs. I contacted Steve who was extremely helpful. He quickly got an understanding of what I needed my laptop for and sourced a more appropriate laptop at a cheaper cost. Steve was extremely helpful and efficient. Within hours he sourced a laptop and it arrived the next day. I would highly recommend Steve. He made the process extremely easy and hassle free saving me a lot of time and stress.
"You have setup our systems, outsourced hardware & software, look after our Cyber Secuirty and monitor the functionality of our systems on an ongoing basis.
This has improved our productivity as a business and gives us peace of mind.
Your Team are clearly very knowledgeable and are always a pleasure to deal with and we cannot wish for a higher level of customer service, and the team at Here’s the Plan think of the team at Control IT Solutions more as colleagues than suppliers.”
The Team constantly go above and beyond what is required and always have time to help. The service level is streets ahead of anything we have encountered before.
We have used CITS for a number of months now and would highly recommend their services to any business looking for IT Support. Big thanks to Ruaridh, in particular, for his patience and professionalism.
An excellent feature is the support section of the business where the top notch service from James and Ruaridh going that extra mile to help fix my world ending problems. Thats why these guys are the experts.. a quick call and the flick of a switch and problem solved… how much time I would have wasted before trying to teach myself the solution to a problem that I would never be able to fix.. As far as DAS Signs is concerned we’ve found a new IT partner and we will be recommending Control IT solutions to every business we know.
We have been using Steve and the team at Control IT Solutions for many years now and I honestly don't know what we would do without them. Recently we have undergone a practice expansion and Steve and team have been a massive help organising new PCs and making sure everything was running smoothly. Whenever we have an issue or query they respond within minutes and always manage to sort whatever the issue is. Highly recommend!
Our firm has been working with Control IT Solutions for 5 years now, and we couldn't be happier with their service. The team is incredibly professional, responsive, and always goes above and beyond to meet our IT needs. We highly recommend them to anyone looking for a reliable, knowledgeable, and customer-focused IT partner. Thank you for your outstanding work!
Fantastic support and really efficient in actioning any IT issues. Great team (Thank you Ruaridh!). Overall a brilliant, friendly and helpful service. Highly recommended.
I work for a small construction company and recently engaged in the services of Control IT Solutions . They helped us with the set up of a new PC and Laptop and successfully transferred data from one system to another. The process was quick , professional , responsive and we now use them for our Managed IT Services. Moving forward we will be using Computer Solutions for all our IT Support and Consulting and I would highly recommend this company to any business looking for such a service.
We (Ardross Farm Shop) have just started working with Steve at Control I.T solutions on recommendation from another business we work closely with. His service has been amazing. Not only has he got us up and running on office 365 with no down time at all, he upgraded our PC’s almost seamlessly. However what is more important for us, is that he is always at the end of the phone for any help we might need. This includes the many times we phone him on the weekend. We also love the security of knowing he is monitoring the health of all of our IT systems and constantly taking back-ups. I wouldn’t hesitate to recommend Steve to anyone who was looking for IT support whatever the size of business.
Control IT Solutions have been our IT provider since September 2022 and we cannot recommend them enough for their customer service and support. Special thanks to Steve, Ruaridh and James for being so proactive and responsive. -
ARB (Scotland) Investments Ltd
Every small business needs IT backup and in this day and age, as our reliance on IT and computer grows stronger. We were recommended to Control IT Solutions by John Ross, and it is one of the best investments we have made. For a family that just want to get on and run their business and concentrate on what they are good at, it is hard to lose so much time on glitches where the computer says no, or a pop up box refuses to disappear and it is well worth the investment knowing CITS have our back, and log in remotely and sort the issue. We cannot recommend the team, end especially Ruaridh, highly enough.